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We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to help users with various disabilities access our website effectively.
Our website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We also aim to be compliant with the Americans with Disabilities Act (ADA) and the European Accessibility Act requirements. These guidelines and regulations explain how to make web content more accessible to people with a wide range of disabilities. We acknowledge that some aspects of our website may not yet achieve full compliance, and we are actively working to address these areas.
Our website implements the Accessibly App, which provides a variety of tools to enhance website accessibility:
Despite our best efforts to ensure accessibility, there may be some limitations. Content provided by third parties, user-generated content, or certain legacy pages may not be fully accessible. We are continuously working to improve our website's accessibility.
We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact us. We are committed to addressing these issues promptly.
The accessibility features on this website are provided through the Accessibly App, which utilizes several technologies including HTML, CSS, JavaScript, and various frameworks to enhance accessibility. Our implementation strives to be compatible with major screen readers and assistive technologies.
While we strive to adhere to WCAG 2.1 Level AA standards and provide accessible content, we cannot guarantee that our website will be accessible to all users under all circumstances. This website is provided 'as is' without any representations or warranties, express or implied.
In no event shall we be liable for any damages arising from or related to:
By using this website, you agree to hold us harmless from any claims related to website accessibility issues. We are committed to addressing accessibility barriers in good faith but cannot guarantee immediate resolution in all cases.
If you have any questions about our accessibility efforts or encounter any barriers while using our website, please contact us.
Quickly inflate water toys in minutes!
*Hose Included*
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
AO Coolers offers a better warranty than any of our competitors… and you don’t have to register your cooler. We offer a limited lifetime warranty on the inside liner and top zipper of our coolers. Read all about it here: http://www.aocoolers.com/warranty
With the proper amount of ice our AO Cooler can hold ice up to 24 hours in 100 degree heat. Make sure to read over our “Helpful Hints from AO Coolers” for tips on how to improve ice retention
Each series has a different outside material. The benefits of each series are listed on each product page, if you have specific questions please CONTACT US and we would be happy to make a recommendation.
Use water, mild soap and a medium to hard scrub brush to remove stains
For tough odors or stains, use a mixture of water and mild soap with a medium to stiff scrub brush.
No, the top zipper will leak water if turned upside down. Our coolers are sewn to sit flat and they also have 4-eye hooks so they can be secured to any vehicle. See our design
No, if dry ice touches the inside liner it will crack.
RF welded seams simply means that our liner is one solid piece because the seams are melted together. This make our liners much stronger than a cooler that has glued seams.
Yes! Any order of 4 or more coolers qualifies for a discount. We also offer promotional pricing (12 or more coolers) Contact us for details!
Yes! We can customize your cooler. Send an email to info@aocoolers.com or give us a call at 951-582-9798 and we can get a quote started!
Our backpack, 12, 24, 36, and 18 pack backpack coolers meet carry-on requirements for most airlines. Pack clothes for your trip and have a cooler when you get there!
Yes! Our coolers are a very well insulated bag that work to keep items warm as well
Give us a call or shoot us an email Mon- Fri 9-5 PST and we would be happy to answer your questions! (951)582-9798 email:info@aocoolers.com
This product can expose you to chemicals including Bisphenol A, which is known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov
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